Align Customer Engagement Across Direct + Indirect channels
Crescent Info Soft enables brands to Integrate Channel Partners within their customer engagement efforts and enable them to leverage the brand's engagement templates and assets to engage customers better and in a consistent and brand-compliant manner.
Build and engage customers across Channels & Locations in a contextual, timely and unified manner
Enable Channel on mobile & orchestrate customer interaction via partners in a consistent & brand-compliant manner
Enable Sales force to close deals faster with unified mobile access to people, content and services
Engage Nationally + Locally with location awareness
Crescent Info Soft enables brands to mix national-level messages with local-level engagement and help bridge the ‘last mile’ gap between national brand initiatives and local customer conversions. With Crescent Info Soft, brands can publish localised content, have local conversations or run local marketing campaigns - in a scalable and federated manner. Brand can focus on national level engagement while local level engagement can be carried out by local channel partner or local employees – all on the same mobile platform.
Combine new + existing systems of engagement
Enterprises today require the ability to quickly deploy a wide mix of offerings at the local level. Crescent Info Soft offers enterprises the flexibility to mix content, conversations, campaigns, business systems and applications and deploy them in a contextual and location-aware manner. Local sales or channel stakeholders can leverage this engagement framework to leverage components of this offering set and deploy selectively for their local interactions.